TOPIC01 TOPIC 01Introduction to Construction Claims Management
CategoryConstruction Contracts & Claims Join the Waiting List
Construction Claims Management: Preparation, Evaluation & Resolution
Master Contractual Entitlement, Claims Documentation, Substantiation, and Resolution
Learn how construction claims are identified, prepared, evaluated, negotiated, and resolved using practical construction scenarios and contractual principles.
Course data
Status
Waiting list
Main focus
Contractual & commercialClaims management, not forensic delay analysis
Smart PM Training has trained engineers from leading companies
Course Overview
From a potential claim to its resolution.
Construction projects frequently encounter changes, delays, disruptions, unforeseen conditions, and other events that may give rise to contractual claims.
Effective claims management requires an understanding of contractual entitlement, notice requirements, causation, supporting records, substantiation, and claims procedures.
This practical course focuses on the complete construction claims management process, from identifying a potential claim to preparing submissions, evaluating claims, negotiating settlements, and understanding dispute resolution mechanisms.
Particular attention will be given to FIDIC-based contractual procedures and the practical documentation required to support construction claims.
The course will complement technical delay analysis training by emphasizing contractual and commercial claims management rather than detailed forensic scheduling methodologies. Technical step-by-step delay analysis is not covered in this course.
What You Will Learn
From entitlement to settlement.
- 01
Understand the types and causes of construction claims.
- 02
Identify potential contractual entitlements.
- 03
Interpret relevant contractual provisions and claims procedures.
- 04
Understand contractual notices, time limits, and supporting requirements.
- 05
Establish causation and identify appropriate supporting evidence.
- 06
Prepare structured construction claims submissions.
- 07
Understand the principles of Extension of Time claims.
- 08
Identify and substantiate prolongation costs.
- 09
Understand disruption and productivity-related claims.
- 10
Prepare and evaluate variation-related claims.
- 11
Develop claims narratives, supporting records, and commercial calculations.
- 12
Assess and respond to claims submitted by other parties.
- 13
Understand claims negotiation and settlement strategies.
- 14
Understand contractual determinations, dispute avoidance, DAAB procedures, and other dispute resolution mechanisms.
Proposed Course Topics
Eleven proposed topics, from entitlement to resolution.
TOPIC02 TOPIC 02Contractual Entitlement and Claims Identification
TOPIC03 TOPIC 03Contractual Notices and Claims Procedures
TOPIC04 TOPIC 04Claims Documentation and Evidence Management
TOPIC05 TOPIC 05Extension of Time Claims: Contractual Principles
TOPIC06 TOPIC 06Prolongation Cost Claims
TOPIC07 TOPIC 07Disruption and Productivity Claims
TOPIC08 TOPIC 08Variations and Other Commercial Claims
TOPIC09 TOPIC 09Claims Preparation, Evaluation, and Negotiation
TOPIC10 TOPIC 10Dispute Avoidance and Resolution
TOPIC11 TOPIC 11Practical Construction Claims Case Study
Who Should Attend?
Who this course is for.
- Contracts Engineers and Contracts Managers
- Claims Engineers and Claims Consultants
- Quantity Surveyors and Commercial Managers
- Planning and Project Controls Engineers
- Project Managers
- Cost Engineers
- Construction Professionals involved in claims preparation or assessment
Practical Learning Approach
Realistic cases, records and calculations.
The proposed training will use realistic cases, contractual correspondence, project records, claims narratives, commercial calculations and construction disputes.
Participants will explore how claims are developed, supported, evaluated, and negotiated in practice.
Detailed technical step-by-step delay analysis methodologies are covered separately in Smart PM Training’s Delay Analysis & EOT course.
- Realistic cases
- Contractual correspondence
- Project records
- Claims narratives
- Commercial calculations
- Construction disputes
Student reviews
What engineers say about Smart PM Training
Smart PM Training is a construction management academy. These reviews are from students of our Project Control, Power BI and Delay Analysis courses.
“It was a really interesting training that fully met my expectations in the advanced levels of project control tools. Osama delivered the course with professionalism, wide knowledge, and expertise. The course was one of the best training I have ever attended, as it was clear, precise, and very practical.”
“Great Practical Content, and believe it or not, you can really do Magic with Power BI in Project Control! Thanks Osama for the great comprehensive training course which is direct to the point and provides a clear concept of how to use Power BI in the Project Control field.”
“Delay Analysis from A to Z! Excellent course with integrated process of delay analysis.”
“The program is well structured for the practical construction field and covers all practical knowledge with detailed explanation of P6 and also the usage of Advanced Excel Functions in the Planning and Project Control Industry.”
“I’ve obtained a new certification: Power BI in Project Control. Thank you to Osama for all the support and great lectures. Really the best out there so relevant to what we do in the construction industry.”
“The course was well structured and I am happy to learn some insider tricks.”
Waiting list
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Questions
Frequently asked questions
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Email us and we will be happy to help. osama@smartpmtraining.com
Smart PM Training · Construction management academy
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